Help with your family board
Support for the Bespoke Chore Checklist website and iPhone app.
Contact support
Email the developer and service operator, Yuan Shi, at shiyuan07@gmail.com.
Describe the problem and include your app version and device model. Do not send passwords, family codes or private sign-in, invitation or reset links. Remove private family information from screenshots you send.
Create or join a family
Choose Register on the sign-in screen. You can create a family and give it a name, or join an existing family using its code, link or QR code. Creating or joining a family with a username and password does not require email.
A family code grants access to that family board. Share it only with people you want to join. Parents can manage and revoke codes in Setup.
Sign-in and password help
Use the login name you chose when creating the account. Choose Reset password on the sign-in screen if you need help.
Email recovery works only when the service has outgoing email enabled and your account has a verified email address. Otherwise, a parent can create a private reset link through Setup → People. That link expires after 30 minutes and works once.
If you are the only parent and cannot sign in, contact support. Your current password cannot be read from the service's stored password hash.
Use the board on more than one device
The official iPhone app and website connect to the hosted service. Signing in to the same account, or joining the same family with another account, opens the same shared board. An internet connection is required to load and save changes.
If a change has not appeared, check your connection and refresh the board or reopen the app. A connection error can leave a saved request awaiting confirmation; use the app's check or retry controls before making another request.
Family settings and display language
Open Setup to manage your account and display language. Parents can also manage the family name, icons, people, chores and access codes there. Choose English, Spanish, French or Chinese for the interface on that device.
Delete your account or ask about your data
Open Setup → Account → Delete account and confirm with your current password. Read the confirmation carefully: deleting the final account in a family also removes the family board's active data.
See the privacy policy for what account deletion removes and how shared records and backups are handled. For privacy questions, or data associated with a profile that has no sign-in account, contact shiyuan07@gmail.com.